And it is simple—maybe too much so. If Valve wanted you to be able to try any game for free for 2 hours they would have made the whole store like that. It was incredibly simple — although my refund is pending approval. Was your requests being massively delayed as well? I can't even contact them. And I can certainly understand feeling burned by a game. It suddenly makes sense to change your early game progression in order to incentivize a 2 hour binge. The same warning can be found elsewhere.
Andrew Pellerano is an independent game developer and the creator of the Puzzle Fuzz series. It's not hard at all for Steam to discourage wanton refunding by banning the most prolific refunders from the refund system and saying that they have 'abused' the system. Well, that's what I get for taking the time to test it out myself and attempting to obtain comments from the developers and Valve. I did not get a warning. Theoretically Steam would see a wave of refunds for a single game and do some investigation.
Steam makes an honest effort to do some basic troubleshooting. And goodness knows how this will work with games set to offline mode. And after a lot of them it would make sense they block the option. Maybe this will completely destroy all developer revenues. I did not get a warning. Maybe a forced refund eh? The monitor that showed up with not just a single dead pixel, but a whole dead zone? Since the whole system is automated I think making multiple refund requests at the same time is risky. If you can play against bots and don't really care about multiplayer then there is no reason to refund them.
Your only protection from this is if you can get the player to log 2 hours as soon as possible. Yes, I understand that my use of the service is not what they had in mind. Every Steam user will see this. That means 54% of all Steam games ever sold would actually qualify for a refund if the program had been in place when those sales were made. Maybe I'm doing it because it is allowed by the rules. They are getting their money no matter what.
You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. Valve sees that as misuse and will eventually decline future refunds if you keep on doing that. And it will certainly do right by players in every other country. How could I have known making 5 refund requests, with 1 of them played and other untouched, warranted a warning for stripping further refunds? On the surface this change brings Steam up to code in many European countries that require this by law. Don't abuse the policy, and they won't abuse you.
The implication from Steam is that you should spend money without thinking too hard because you can always get it back and spend it somewhere else. We can all dream of the day The Expanse comes to life — minus the protomolecule. You're basically doing what the system was not meant for, which is trying out many games and refunding them. Editing guides for your video footage are covered in our. Not having to worry about the funnel made it possible for games to succeed if they shined in one area but not in another. It was the first game I saw in the list of best sellers that was inexpensive, old, and provided by a major publisher.
But this simple explanation appears only in the letters. Today I applied for a third refund, its been accepted. Would I have requested a refund on this garbage? Yeah, that was a shit port. That new food processor I bought for Thanksgiving that broke on the first use? Developers can circle their wagons and protect themselves by bundling up. Please keep in mind that refunds are not a method for trying out games.
I got it for review, and I still felt like I was owed some compensation for suffering through its early technical woes. This may calm some of the concerns about a small amount of malicious users coming up with all sorts of clever ways to abuse the refund program. So if you buy half life, l4d, and cs:go at the same time, and want to refund l4d, you'll be forced to refund all of them. Why would people wanted to refund if the next sales they will buy it again? The technical issue page also has a block at the top telling you that if nothing here will solve your problem you can request a refund. You were refunding stuff because you couldn't make up your mind. This raises an interesting question: What exactly is Steam? To be honest, I think you deserve to be blocked for it.